Tuesday, July 16,2019 - 1:2 GMT+7  Việt Nam EngLish 

Scheme on controlling quality of transport services and safety of traffic transport for tourists 

 Thursday, January 31,2019

AsemconnectVietnam - Strengthen the control, improve the quality of transport services, ensure traffic safety in tourist transport activities, in order to contribute to improving the image, reputation and position of Vietnam ourism industry and tourism development becomes a key economic sector.

I. VIEWPOINTS AND OBJECTIVES
1. Viewpoint
a) Strengthen the control, improve the quality of transport services, ensure traffic safety in tourist transport activities, in order to contribute to improving the image, reputation and position of Vietnam ourism industry and tourism development becomes a key economic sector.
b) Developing synchronous, focused and key traffic infrastructure, strengthening inter-regional, domestic and international connections; maximizing the advantages of each mode of road, rail, inland, sea and air transport to develop the tourism industry.
c) Developing diverse transport services, promoting administrative procedure reforms, maximizing convenience for tourists; innovating tourist transport facilities in the direction of modernity, comfort, meeting technical safety standards and environmental protection, saving energy, contributing to sustainable development of international and domestic tourism.
d) Enhancing the application of science and technology, step by step applying smart traffic in managing and exploiting tourist transport activities in order to improve the quality of transport services and ensure traffic safety for guests travel.
d) Strengthening propaganda and dissemination of traffic safety laws, raising awareness of all social classes in developing tourist transport.
2. Goals
a) General objectives: To control and improve the quality of transport services and ensure traffic safety in order to create favorable conditions for tourists to contribute to developing tourism into a spearhead economic sector under Decree. Resolution No. 08 / NQ-TW dated January 16, 2017 of the Politburo.
b) Specific objectives by 2025
- Reviewing, amending and supplementing legal documents: Improving the system of legal documents on quality control of transport services, ensuring traffic safety for tourists in accordance with trend of science and technology development and tourism industry.
- Regarding transport infrastructure development:
+ 80% of key transport works (passenger car terminals of grade 3 or higher, road stop stations, railway stations, inland waterway ports, seaports and airports) are equipped with facilities. , service facilities for passengers and transport smoothly and safely to tourist areas and tourist spots.
+ 100% of high-speed roads are applied smart traffic in management and exploitation.
+ Gradually remove black spots, potential high risk of traffic insecurity on roads, railways and inland waterways.
+ To invest in building a number of tourist car terminals, inland waterway passenger wharf ports, sea and air passenger passenger ports and key road and rail routes according to plannings and plans at localities. key tables for tourism development.
- Regarding the development of tourist transport means:
+ 100% of means of transport for road and inland waterway tourists must have equipment for service quality and technical safety as prescribed.
+ Investing in developing means of transport for tourists using new technologies in ensuring technical safety of vehicles and protecting the environment and saving energy.
- Regarding human resource development for tourist transportation:
+ 100% of operators, crew members and service personnel on means of transport for road, waterway and sea tourists with enough permits, professional certificates and foreign language skills suitable for coins the development of international tourism industry.
+ Improving the level of application of science and technology for human resources to organize the management and exploitation of transport and ensure traffic safety for tourists.
- Regarding the search and rescue work, emergency traffic accidents: To ensure that the centers and facilities for search and rescue, emergency rescue of traffic accidents are sufficiently manpower and fully equipped with means and tools support, professional technical equipment.
II. DUTIES AND SOLUTIONS
1. Review, amend and supplement legal documents on control of transport service quality and ensure traffic safety for tourists
a) Reviewing, amending and supplementing a number of regulations to enhance the quality control of transport services, ensuring traffic safety for tourists in the following directions:
- Regulations on means of transport for tourists on roads and inland waterways must be equipped: Surveillance cameras for operators, service personnel and passengers; Listed hotlines reflect service quality; automatic fire and fire alarm equipment; listing information to guide passengers on traffic safety, emergency exit when incidents occur and be presented in Vietnamese-English bilingual form.
- Provisions that enterprises and cooperatives engaged in tourist transportation business by automobiles must have a section to manage and monitor traffic safety conditions.
- Regulations on guiding in organization, managing transport activities and ensuring technical safety for new means of tourist transportation.
b) Develop coordination mechanisms among relevant ministries and agencies in sharing information on tourist transport means; professional licenses and certificates of operators and service personnel; vehicle registration and registration information; handle administrative violations; traffic accidents ... in transporting tourists on roads and inland waterways.
c) Developing a database of traffic accident statistics in transporting road and inland waterway tourists.
d) Continue to review and reduce administrative procedures in organization, management, exploitation and ensure traffic safety in tourist transportation activities; focus on administrative procedures in international transportation of passengers (simplify procedures for licensing, registration, registration ...) for tourism development.
2. Investment in construction and improvement of conditions to ensure traffic infrastructure safety to support tourism development
a) Reviewing, upgrading and renovating passenger transport hubs (passenger cars of grade 3 or higher, railway stations, inland waterway ports, seaports, airports, road rest stops), ensuring ensure optimal layout of functional areas, equipped with facilities, equipment and facilities for passenger services (including passengers with disabilities).
b) Review and supplement the system of signposts of traffic and tourist information on trans-Asia roads, main roads leading to international border gates, tourist accommodation centers and zones travel.
c) Review and handle black spots, potential risks of traffic insecurity on roads and inland waterways.
d) Review and improve railway cross-road system; resolutely abolish self-opening paths in densely populated areas, in railway sections with high speed and density.
e) Reviewing and arranging passenger pickup and drop-off points, wharves and parking lots in service of tourist transport means in tourist resorts and tourist spots. Ensuring land fund for traffic development according to regulations, especially in key tourist development areas.
e) Focus on resources for investment in main roads (North-South expressway to the East ...), railway lines for tourism development (Thap Cham - Da Lat railway ...) ; to improve the flow of passenger transport routes from shore to islands for tourist development (Co To, Cat Ba, Phu Quoc ...).
g) To concentrate resources on building a number of passenger transport hubs with material facilities, equipment and convenient services, seamlessly and safely connecting to tourist areas such as:
- Large-scale tourist bus stations in key tourist development areas of tourist areas.
- Passenger ports and wharves of inland waterways and seaports of international passengers in tourist development localities such as Quang Ninh (Ha Long), Hai Phong (Cat Ba island), Da Nang and Thua Thien Hue (Chan Cloud), Ho Chi Minh City, Ba Ria - Vung Tau, Kien Giang (Phu Quoc Island) ...
- Road stops on highways and national highways.
- Long Thanh, Tan Son Nhat and Noi Bai international airports.
h) Enhancing the application of science and technology in construction, management and exploitation of transport infrastructure and tourist transport activities. Focusing on the application of the operation of intelligent traffic systems on roads; railway signal information system; system of buoys and signals for inland and sea waterways; aviation safety and security system. Step by step build a database to serve the management of national traffic management for all transportation sectors.
3. Improving the quality of services and conditions to ensure technical safety of means of tourist transport
a) Concentrating on renovation and development of diversifying means of transport of tourists towards modernity, convenience, ensuring food safety and environmental protection, meeting the traveling demand of tourists Domestic and international calendar. Specifically, each mode of transport is as follows:
- Transporting passengers by road: Focusing on developing various types of vehicles and service quality; use new technology in ensuring technical safety, environmentally friendly, at least meeting EURO IV emission standards.
- Railway passenger transport: Focusing on improving the quality of passenger wagons, prioritizing new investment in some high-quality wagons on railway sections with large tourist traffic such as Hanoi - Lao Cai, Hanoi - Vinh, Ho Chi Minh City - Nha Trang - Quy Nhon ...
- Inland waterway passenger transport: Focusing on developing various types of vehicles (river bus, water taxi, high-speed ship ...) and service quality; attach importance to using new technologies in ensuring technical safety; Equipping enough quantity of buoys and life jackets for passengers.
- Transporting sea passengers: Focusing on developing transport routes for coastal passengers, from shore to island; investment in passenger ships to ensure international service quality and technical safety.
- Passenger transport: Focus on innovation and use of aircraft equipped with modern technical and technological safety conditions; focusing on improving service quality, promoting Vietnamese tourism images on routes to key destinations for domestic and international tourism development.
b) Improving the quality of registration, registration and strengthening the quality management of technical safety and environmental protection between two inspection periods for means of tourist transportation.
c) Ensure a reasonable level of tourist transport costs, consistent with the quality of services provided; have a policy on ticket prices, flexible ticketing forms and promote smart multi-modal smart ticketing applications; strengthen the provision of trip information and transport support services (find the optimal path, look up freight rates, services, connect travel modes ...) to create favorable conditions for tourists.
4. Developing human resources and improving the capacity and efficiency of state management in tourist transport activities
a) Strengthen the control and improve the quality of training, the process of granting permits and professional certificates for operators, crew members and service personnel on tourist transport means.
b) Raising the foreign language level for operators, crew members and service personnel on tourist means of transport in line with the trend of international integration development of the tourism industry.
c) Focus on developing human resources to manage and exploit transport and ensure high-quality traffic safety, access to the trend of industrial revolution 4.0.
d) Strengthening the inspection, examination and handling of violations in management and exploitation and ensuring traffic order and safety in tourist transport activities. Focus on dealing with high-risk behaviors causing traffic accidents.
d) To increase investment in equipment, support tools and professional technical equipment for forces engaged in inspection, inspection, patrol and control tasks in tourist transport activities.
5. Improve the capacity and effectiveness of search and rescue work and emergency traffic accidents
a) To increase investment in equipment, support tools and professional technical equipment for forces engaged in search and rescue missions and emergency traffic accidents to ensure timely and effective.
b) Improving the capacity of emergency traffic accident rescue for the emergency system of 115 and district general hospitals, primary capacity for traffic accident rescue for commune and ward health workers in tourist resorts. calendar.
c) Develop guidelines for first aid at traffic accident scene for traffic participants (including tourists).
6. Promote propaganda and dissemination of laws on traffic safety
a) Strengthening propaganda and dissemination of laws on traffic safety for tourists and tourist transport units; focusing on direct propaganda, distributing leaflets ... at passenger transport hubs (bus stations, railway stations, airports, inland water ports, seaports), international border gates and tourist resorts calendar.
b) Diversifying propaganda and dissemination of laws on traffic safety on mass media (central and local VOV, television, press agencies), developing programs Propaganda through the smartphone application to interact directly with tourists.
7. Roadmap for implementing the scheme
Details in the Appendix attached to this Decision.
8. Funding for implementation
Funds for the implementation of the Scheme's tasks are from the state budget according to the current state budget decentralization, social capital sources, investment capital of enterprises and other lawful capital sources.
III. ORGANIZATION OF IMPLEMENTATION
1. Ministry of Transport
a) Review and handle black spots, potential high-risk points of traffic insecurity on roads, railways and inland waterways in service of tourist transportation; upgrade and renovate passenger transport hubs, ensure comfortable equipment and facilities to serve all passengers.
b) Focusing on investment resources, ensuring the progress of construction works of key national transport infrastructure as planned.
c) Enhancing the application of science and technology in construction, management and exploitation of transport infrastructure systems. Building a database for managing national traffic management for all transportation areas.
d) Strengthen the training and training, improve the professional and professional skills of management, inspection, inspection staff, in charge of traffic safety in tourist transport activities.
e) Renovating programs and methods of training and controlling the process of granting permits and professional certificates for operators, crew members and service personnel in tourist transport business activities.
e) Improve the quality of tourist registration and registration of means of transport; strengthen management of quality of technical safety and environmental protection of means of tourist transport between two inspection periods.
g) To increase investment in equipment, support tools and professional technical equipment for forces performing the task of inspecting and examining tourist transport business activities. Strengthening the capacity of coastal information radio systems and maritime search and rescue forces.
h) Strengthen the inspection, examination and handling of violations of service quality and traffic safety in tourist transport activities.
i) Chair and coordinate with the Ministry of Culture, Sports and Tourism:
- Completing the system of legal documents on control of transport service quality and ensuring traffic safety for tourists.
- Review and fully install a system of signposts of traffic and tourist information on trans-Asia routes, major roads leading to international border gates, tourist accommodation centers and tourist resorts. calendar.
- Encouraging business units to transport tourists to innovate and develop diversified means of transport in the direction of modernity and comfort.
k) Leading and coordinating with the Ministry of Public Security to develop a coordination mechanism on information sharing in the management of tourist transport activities.
l) Coordinate with the National Traffic Safety Committee in propagating and disseminating laws on traffic safety for tourists and business units of tourist transport.
m) To guide and supervise tourist transport business units in ensuring appropriate transport costs with the quality of service provided, fare policy, flexible ticketing forms, supply Timely trip information for tourists.
2. Ministry of Planning and Investment
a) To synthesize and build a list of key transport infrastructure investment projects to promote tourism development.
b) Prioritize the allocation of state budget capital for investment projects on key transport infrastructure for tourism development.
3. Ministry of Finance: Coordinate with the Ministry of Planning and Investment to estimate development investment expenditures and plans to allocate expenditures for construction of key transport infrastructure projects to promote tourism development. .
4. Ministry of Culture, Sports and Tourism
a) Innovating training programs and methods, controlling the process of issuing tourism professional certificates.
b) Coordinate with Ministry of Transport:
- Completing the system of legal documents in controlling transport service quality and ensuring traffic safety for tourists.
- Review and fully install a system of signposts of traffic and tourist information on trans-Asia routes, major roads leading to international border gates, tourist accommodation centers and zones. travel.
- Encouraging business units to transport tourists to innovate and develop diversified means of transport in the direction of modernity and comfort.
c) Coordinate with the National Traffic Safety Committee in propagating and disseminating laws on traffic safety for tourists and tourist transport business units.
5. Ministry of Public Security
a) To increase investment in equipment, support tools and professional technical equipment for forces engaged in patrol, control and rescue work in tourist transport business activities.
b) Strengthening the patrol, control and handling of violations in ensuring traffic order and safety in tourist transport activities according to its competence.
c) Strengthening rehearsals and coordination between fire prevention and firefighting forces and other forces in rescue and rescue work for serious traffic accidents occurring on roads and waterways inland, especially on expressways.
d) Chairing and coordinating with the Ministry of Transport, National Traffic Safety Committee to build a database of traffic accident statistics in transporting road and inland waterway tourists.
e) Coordinate with the Ministry of Transport to build a coordination mechanism on sharing relevant information in transporting road and inland waterway tourists.
6. Ministry of Health
a) Improving the capacity of emergency traffic accident rescue for the emergency system of 115 and district general hospitals, the primary capacity for traffic accident rescue for commune and ward health workers and in the areas travel.
b) Develop guidelines for first aid at traffic accident scene for traffic participants (including tourists).
7. Ministry of Information and Communication
a) To direct and orient information and propaganda on control of service quality and ensure traffic safety for tourists on the mass media system.
b) Coordinate with the National Traffic Safety Committee in propagating and disseminating laws on traffic safety for tourists and tourist transport business units.
8. National Traffic Safety Committee
a) Leading and coordinating with the Ministry of Transport, Ministry of Culture, Sports and Tourism, Ministry of Information and Communications to strengthen propaganda and dissemination of laws on traffic safety for visitors tourism, business units transport tourists.
b) Coordinate with the Ministry of Public Security and the Ministry of Transport in formulating and promulgating the model of traffic accident statistics database for accidents related to road and waterway transport means Inland service for statistics in ensuring traffic safety for tourists.
c) To guide the People's Committees of the provinces and centrally-run cities in elaborating regulations according to their competence on controlling service quality and ensuring traffic safety in tourist transport activities.
9. People's Committees of provinces and cities directly under the Central Government
a) Review and promulgate according to its competence regulations on control of service quality and ensure traffic safety in transporting tourists in the locality.
b) Reviewing and arranging fully the places to welcome and return passengers, wharves and car parks to serve tourist transport means in tourist resorts and tourist spots. Ensuring land fund for traffic development according to regulations, especially in key tourist development areas.
c) Strengthen inspection, supervision and handling of violations of service quality and ensure traffic safety in transporting tourists in the locality.
d) Coordinate with the Ministry of Transport to review, upgrade and invest in construction of transport infrastructure works (hubs for passenger transport, routes ...) connecting to tourist sites. , tourist attractions in the local area.
e) Strengthen propaganda and dissemination of laws on traffic safety for tourists and business units of tourist transportation on tourist routes and tourist areas in the locality.

Long Giang
Source: Vitic/ thuvienphapluat.vn
 

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