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Resolution No. 19-2017/NQ-CP dated February 06, 2017 of the Government on main duties and measures for improving business environment and enhancing national competitiveness in 2017 and orientation towards 2020

Date: 2/6/2017


THE GOVERNMENT
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SOCIALIST REPUBLIC OF VIETNAM 
Independence - Freedom - Happiness 
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No. 19-2017/NQ-CP
Hanoi, February 06, 2017
 
RESOLUTION
ON MAIN DUTIES AND MEASURES FOR IMPROVING BUSINESS ENVIRONMENT AND ENHANCING NATIONAL COMPETITIVENESS IN 2017 AND ORIENTATION TOWARDS 2020
THE GOVERNMENT
Pursuant to the Law on Governmental organization dated June 19, 2015;
Pursuant to the National Assembly’s Resolution No.142/2016/QH13 dated April 12, 2016 on 5-year socio-economic development plan 2016 – 2020; Resolution No.23/2016/QH14 dated November July, 2016 on 2017 socio-economic development plan;
On the basis of discussion and voting by the Government’s members,
HEREBY PASSES A RESOLUTION
I. OVERALL SITUATION
According to the World Bank’s evaluation in 2016, Vietnam’s business environment is up 9 places to 82nd out of 190 from and achieves significant improvements in comparison to ASEAN countries. This is the most advanced improvement from 20081. Those above-mentioned achievements are result of the Government and local regulatory authorities’ endless effort to improve the business environment in the past 3 years.  In spite of such improvements, most of Vietnam’s business environment indices are still far from the average score of ASEAN-4 countries or even that of ASEAN-6 countries.
Vietnam ranking in the World Economic Forum’s Global Competitiveness Report slipped 4 places to 60th compared to 56th rank in 2015 and placed behind most of ASEAN countries (6 countries), only above Laos and Cambodia2.
Vietnam ranking in the World Intellectual Property Organization’s Global Innovation Index Report slipped 7 places to 59th  out of 128 countries (35.4 score out of 100) compared to  52nd  out of 128 countries in 2015 and placed behind most of ASEAN countries.
Vietnam ranking in the United Nations’ e- government report is up 10 places compared to 2014 to 89th in the world and is ranked 06th in ASEAN region 3.
In order to keep pace with ASEAN-4 countries4, Vietnam must put an enormous effort to make breakthrough and radical reform in every sector of the economy, in terms of scale and efficiency.
II. OBJECTIVES AND MAJOR TARGETS FOR COMPETITIVENESS AND BUSINESS IMPROVEMENT 
1. It is expected that Vietnam’s business environment reaches the ASEAN-4 countries’ average ranking by 2017 inclusive.
- Follow The World Bank and World Economic Forum's indicators for  business environment assessment; consolidate and remain achievements in business environment and make effort to get higher scores in all indicators. Continue to make radical reform in regulations on doing business, specialized management of commodities, and import and export services according to international practices.
- At least reach the ASEAN-4 countries’ average scores of business environment indicators. To be specific:
+ Starting a business ranks  top 70 countries; protecting minority investors ranks top 80 countries; transparency and ease of access to credit ( according to the world bank’s approach attain top 30. “Ease of access to loan” indicator is expected to reach top 40 countries by 2020 (evaluated the way of the WEF’s approach);
+ Reduce time for carrying out the following formalities: Procedures for paying taxes and social insurance premiums shall be finished within 168 hours/year ( including 119 hours for tax payment and 49 hours for payment of social insurance premiums); procedure for licensing construction permit and relevant formalities shall be finished with 120 days including assessment of basic design and technical design ( issue of construction permit shall be finished within 63 days ); procedure for water supply and drainage shall be finished within 7 days; procedure for property registration shall be finished within 20 days; procedure for getting electricity shall be finished within 35 days; customs procedure for trading across borders shall be  completed within 70 hours (for exportation)  and within 90 hours (for importation); a contractual dispute shall be settled within 300 days and bankruptcy shall be solved within 30 months.
- Create incentives to start a business, create favorable, stable and creative investment and business environment for start-ups; strive to have at least 1 million start-ups in 2020 including at least 0.5% of which is innovative startups.
2. It is expected that Vietnam will attain the ASEAN-4 countries’ average scores in competitiveness indicators (according to rankings of the World Economic Forum) by 20205.
- ”Overall requirements” indicator 6 is expected to reach the minimum score of 4.8 (currently 4.5 ).
- ”Efficiency” indicator 7 is  expected to reach the minimum score of 4.4 (currently 4.1 ).
- ”Innovation and business sophistication” indicator 8 is expected to reach the minimum score of 3.8 (currently 3.5 ).
3. It is expected that the “innovation “indicator will reach the ASEAN-5 countries’ average score by 2020 according to the WIPO9.
- ”Institutions” indicator 10 is expected to reach the minimum score of 55 ( currently 51.7 ).
- ”Resources and Research” indicator 11 is expected to reach the minimum score of 31 (currently 30.1).
- “Infrastructures” indicator 12 is expected to reach the minimum score of 43 (currently 36.7 ).
- “Market development” indicator 13 is expected to reach the minimum score of 51 (currently 43.0 ).
- “Business development” indicator 14 is expected to reach the minimum score of 35 (currently 30.6 ).
4. As for e-government (according to the United Nations’ approach):
- Carry out radical reforms in 03 following indicators: Telecommunication Infrastructure Index (TII), Human Capital Index (HCl) and Online Service Index (OSI);
Strive to attain 80th by 2017 inclusive and reach the ASEAN-5 countries’ average score  and minimum ranking at 70th in the world in 2020 15.
- Strive to attain the 3rd  ranking in common public services serving demands of majority of citizens and enterprises; provide online public services in fee payment, receipt and transfer of application results at the 4th ranking by 2017.
5. Specific duties and their indexes and indicators are specified in Annexes attached hereto.
III. RESPONSIBILITIES OF REGULATORY AUTHORITIES
1. Every Minister, Head of Ministerial-level agencies, Governmental Offices, President of People’s Committees of provinces shall be accountable to the Government and Prime Minister for results of indices stipulated in Annexes attaches hereto and direct to:
a) Develop and complete action plans and programs for implementation of the Decree No.19-2017/NQ-CP before January 28, 2017 which assign responsibilities to each entity and specify  implementation schedule of each duty which is assessed by index specified in Annexes attached hereto.
b) The Ministry of Planning and Investment, Ministry of Science and Technology, Ministry of Information and Communications shall direct regulatory authorities and People’s Committees of provinces to actively do and complete study on the methods of calculation and meaning of ranking indexes; punctually provide information for international organizations as the foundation for evaluation and ranking before March 31, 2017. 
Ministries and authorities assigned to take on responsibilities for improving specific indexes shall take charge of and cooperate with relevant regulatory authorities and the People’s Committees of provinces in measures for improvement, and request the Prime Minister to give directions, where necessary.
c) The Ministry of Planning and Investment shall play a leading role in monitoring of improvement of business environment and national competiveness. The Ministry of Science and Technology shall play a leading role in monitoring of improvement of innovation. The Ministry of Information and Communications shall play the leading role in monitoring of e-government.
These above-mentioned Ministries playing the leading role in specific aspects shall:
- Take charge of, accelerate  and inspect implementation of duties and measures for improving indexes of assigned fields carried out by regulatory authorities and the People’s Committees of provinces.
- Aggregate index improvement results; submit proposals and reports on policies, mechanism, measures and duties for improving assigned indexes.
d) Specialized regulatory authorities and Ministries  managing imports and exports shall promptly perform duties and take measures for radically reforming specialized management and inspection of imports and exports according to the Government and Prime Minister’s Directions in the Resolution No. 19/NQ-CP dated March 12, 2015, Resolution No.19-2016/NQ-CP dated April 28, 2016, the Prime Minister’s Decision No.2026/QD-TTg dated November 17, 2015 on approval for measures for improving effect and efficiency of specialized inspection of imports and exports.
In the first quarter of 2017, issue a list of imports and exports undergoing the specialized customs inspection towards reducing inspection, time and  simplifying procedures ; focus on post-clearance audit ; review and amend regulations on receipt of declaration of conformity of imports and exports towards annulling or simplifying procedures; do not receive declaration of conformity of imports and exports not governed by any national regulation; instruct domestic conformity assessment bodies to intensively and proactively recognize the foreign conformity assessment bodies’ conformity assessment results  of goods governed by technical regulations and standards which are higher than that of Vietnam; separate conformity assessment activities from State management activities  as stipulated in the Law on goods quality and relevant laws following that the State management authorities will not issue certificates of conformity to regulations/standards in case of specialized inspection.
Boost certification of conformity in the export countries and focus on post-clearance audit of imports.
Introduce online procedures for specialized inspection ( submission of applications and result release, etc.); create networks for transferring information between specialized inspecting authorities via the national single-window system and ASEAN single-window system in order to reduce time for  specialized inspection procedures.
Amend regulations on fees for specialized inspection, ensure the transparency of methods of cost calculation and identification of fee payers, and gradually apply price mechanism.
dd) Continue to develop and operate the portal for receipt of complaints and processing and publishing of administrative results, and increase the efficiency of such portal; publicly receive and resolve complaints. The Heads of regulatory authorities and people’s Committees of provinces shall duly follow regulations on accountability and address citizens and enterprises’ complaints.
Effectively implement the Prime Minister’s Decision No. 45/2016/QD-TTg on receipt of applications and release of administrative results via public postal services dated October 19, 2016.
e) Effectively apply single-window systems, interconnected single-window system and information technology to  carry out administrative procedures, provide online public services and e-government; apply the ISO quality control system to State administrative organizations and authorities; create national database systems, give priority to establish national population, land and enterprise database systems;  encourage to lease information technology services for purpose of operation of State authorities, outsource payment-related services ; offer training in information technology, and give priority to develop specialized information security equipment and products.
g) Exert disciplines and assign responsibilities for implementing this Resolution to heads of authorities:
- Frequently inspect and supervise the progress and results of implementation of the action plans for implementation of the Resolution No.19-2017/NQ-CP.
- Strictly comply with report regime. Before 15th of the last month of every quarter and before 15thof December, aggregate and submit status quarterly and annual reports to the Office of the Government and the Ministry of Planning and Investment for aggregation and submission to the Prime Minister in government monthly or annual meetings
- The Government shall assign several authorities and organizations to independently carry out assessment and supervision of achievements of local regulatory authorities according to national standards and results of implementation of sustainable development action  plan and Vietnam 2035 report .
- Impose penalties on entities that are irresponsible and have acts of harassment to citizens and enterprises.
- Seriously and effectively implement the Prime Minister’s Directive No.13/CT-TTg dated June 10, 2015 on  responsibilities for administrative reform of heads of State administrative agencies of all levels.
2. The Ministry of Planning and Investment shall:
- Conduct monitoring and supervision of compliance  with regulations of the Law on Investment, law on Enterprises and guidance documents. Instruct, inspect and accelerate regulatory authorities to monitoring the enforcement of laws on investment and business; promptly find out loopholes and real issues related to regulations in order to make amendment, supplementation or issue new regulations.
- Take charge of and cooperate with the Ministry of Finance, the Ministry of Labor, War Invalids and Social Affairs , Social Security Administration of Vietnam to raise the ranking and score in  “starting a business” and “protecting investors”, carry out assessment of conditional and unconditional business lines.
- Take charge of and cooperate with the Supreme People’s Court,  compile and submit amendment and supplementation to the Government’s Decree No. 22/2015/ND-CP dated February 16, 2015 detailing a number of Articles of the Law on Bankruptcy in order to  improve the bankruptcy index.
- Take charge of and cooperation with the Ministry of Justice, the Office of the Government and relevant authorities in amendment and supplement to  a number of Decrees in order to resolve difficulties in business and investment, create connection between procedures for land, construction, bidding and environment.
- Consider introducing online procedures for  publishing enterprise information, changes in business registration and seals on the business registration national portal.
- Publish the list of enterprises which have been undergoing bankruptcy procedures via the business registration national portal.
- Enhance the effectiveness of construction bidding management. Boost online bidding according to the Prime Minister’s roadmap.
- Cooperate with the Ministry of Justice in publishing  of the list of asset management officials.
- Enhance the capacity to analyze private sector-related policies , especially policies affecting enterprises’ business.
- Aggregate and submit status reports on implementation of this Resolution to the Government in regular meetings held in the last month of every quarter and by the end of year.
3. The Ministry of Finance shall:
- Apply information technology to at least 95% of work such as submission of tax declaration and tax payment.
- Publish tax refund database, check 100% of tax refund records and punctually and duly resolve 100% taxpayers’ complaints.
- Specify tax administration policies by level of risks and compliance with laws by taxpayers, determine the validity of economic transaction on the basis of payment transactions.
- Cooperate with the Ministry of Planning and Investment in development of an automated system granting TIN to enterprises.
- Apply information technology to management of imports and exports, ensure information transfer between specialized management authorities and the General Department of Customs and National Single-window Portal. Take charge of and expedite regulatory authorities to successfully perform related duties specified in the master plan for implementation of national single-window system and ASEAN single-window in period 2016 – 2020 issued together with the Prime Minister’s Decision No.2185/QD-TTg dated November 14, 2016.
- Take charge of and cooperate with relevant authorities in enhancement of efficiency of specialized inspection procedures at check points where have a large quantity of imports and exports and those under the specialized inspection prior to clearance.
- Upgrade and complete risk management mechanism, sort out goods before reaching ports to facilitate customs clearance or release goods as soon as they arrive the ports.
- Continue to complete and enhance the effectiveness of e-customs clearance systems, cooperate with relevant entities and enterprises operating in logistics, insurance and other relevant services in creation of connection for commercial information exchange. Publish criteria for assessment of enterprises’ obedience to laws; amend legislative documents related to automated electronic customs clearance and ensure the harmony of those systems.
- Cooperate with the Ministry of Construction in management, supervision, examination and inspection of implementation of professional liability insurance for construction activities.
- Accelerate State-owned property assessment before transferring it to public service providers for management according to the capital transfer mechanism stipulated in the Government’s Decree No. 02/2016/ND-CP dated January 06, 2016 on amendment and supplement to the Government’s Decree No.52/2009/ND-CP dated June 03, 2009 detailing and guiding a number of Articles of the Law on management and use f State-owned property.
4. The Social Security Administration of Vietnam shall:
- Review documents and simplify procedures for declaration of revenues and spending, and issue  social insurance and health insurance cards.
- Apply information technology, create network between social securities administration in 63 provinces, create a centralized social insurance database, introduce online procedures for declaration, payment and reimbursement of social insurance, health insurance and unemployment insurance. Consider issuing electronic health insurance cards and integrate social insurance and unemployment insurance information into an electronic card.
- Improve the effectiveness of assessment of health insurance, create digital connection between hospitals and clinics; ensure punctual and correct health insurance reimbursement.
- Develop processes and procedures for inspection and examination of enterprises’ social insurance, health insurance and unemployment insurance. Cooperate with the Ministry of Labor, War Invalids and Social Affairs and local governments in determination of the power and cooperation regime for inspection.
5. The Ministry of Industry and Trade shall:
- Review and expedite specialized management authorities to release the list of goods under specialized inspection as stipulated in the Government’s Decree No. 187/2013/ND-CP dated November 20, 2013.
- Effectively implement the Circular No. 24/2016/TT-BCT on reduction of electricity access time dated November 30, 2016 by the Ministry of Industry and Trade ; standardize the national electricity access process towards applying “interconnected single-window system” to State authorities and electricity groups to carry out procedures for “agreement on electrical lines, position of utility pole/substations, electrical poles and corridors ( including permits to dig roads and pavement).
- Review, research, amend and supplement the Prime Minister's Decision No. 35/2015/QD-TTgdated August 20, 2015 on issue of the list of essential goods and services for which  general transaction conditions and sample contracts are applied towards eliminating a number of banking services ( including domestic debit cards, payment accounts for individuals and personal loans for consumption) from the List  for the purpose of removal of unnecessary administrative procedures and reduction of costs for credit institutions and  creation of the unanimity about state management authorities in charge of credit institutions' services.
- Submit the draft law on competition ( amended) to the National Assembly before December 2017, ensure fair competition, effectively control monopoly and business dominance. Punctually address complaints about abuse of monopoly business dominance and centralization and completion restriction agreements, and detect and dealt with violations against laws on competition.
- Submit a draft policy framework in commerce to the National Assembly for the purpose of amendment to the Law on commerce before December 2017.
6. The Ministry of Agriculture and Rural Development shall:
- Before June 2017, radically resolve difficulties arising from a number of regulations of the Circular No. 48/2013/TT-BNNPTNT dated November 12, 2013 on  percentage of sample and method of shipment sampling for inspection; deadline for completion of the list of prioritized enterprises from the date on which such enterprises are assessed satisfactory; deadline for re-issue of the certificate of food safety.
- Study, amend and supplement regulations on enterprise  and product ranking in specialized management and inspection of imported fisheries as stipulated in the Circular No. 26/2016/TT-BNNPTNT dated June 30, 2016 on principle for risk management and priorities.
- Take charge of and propose to amend and supplement regulations on specialized inspection and management of imports and export as stipulated in the law on plant protection and quarantine and law on veterinary towards applying management methods on the basis of risk of goods and compliance with laws by enterprises.
- Take charge of reviewing and cooperate with the Ministry of Science and Technology in issue of List of group-2 goods within the management of the Ministry of Agriculture and Rural Development  undergoing quality inspection prior to clearance and their HS code for the purpose of issuing, amending, supplementing or replacing the Circular No. 30/2010/TT-BNNPTNT dated August 30, 2010 and Circular No.50/2009/TT-BNNPTNT dated August 18, 2009; consider putting low-risk goods through post-clearance inspection.
7. The Ministry of Science and Technology shall:
- Take charge of researching and propose amending and supplementing regulations related to imports and exports quality control stipulated in the Law on product and goods quality and the Law on technical regulations and standards towards managing on the basis of level of risks and compliance with regulations of laws by enterprises and sharply shifting to post-clearance audit.
- Request the Prime Minister to consider annulling the Decision No. 50/2006/QD-TTg dated March 7, 2006  on issue of the list of goods and products undergoing quality inspection as the Ordinance on goods quality and Decree No.179/2004/ND-CP  pursuant to which the Decision is introduced are no longer valid.
- Take charge of and cooperate with the Ministry of Health, the Ministry of Agriculture and Rural Development and specialized management authorities in review and abrogation or request for abrogation and amendment to regulations of certification of conformity, regulations on quality control which are unconformable to the Law on technical regulations and standards, the Law on quality of goods and products and law on food safety towards eliminating unnecessary administrative procedures, reducing time for conducting administrative procedures related to imports and exports, and focusing on post-clearance audit.
 Study, amend and supplement the Circular No. 23/2015/TT-BKHCN dated November 13, 2015 on import of used machinery, equipment, and technology lines by: Cooperating with the Ministry of Industry and Trade and specialized management authorities in creation of criteria for import ofmachinery and equipment by used lifetime (calculated from year of manufacture to year of import), do not limit the used lifetime of 10 years for all machinery and equipment.
- Create and develop national innovation systems, innovation centers and technology incubators.
- Submit quarterly and annual reports on  improvement of “innovation”  indicators and indexes to the Ministry of Planning and Investment  for submission to the Government at the quarterly and annual meetings.
8. The Ministry of National Defense shall:
Abrogate regulations stipulating that border guards shall inspect and supervise imports, exports and import-export records prescribed in Article 12 of Circular No. 09/2016/TT-BQP  ensure the conformity with the Law on Customs; study and propose to amend Article 9 of the Ordinance on border guards.
9. The Ministry of Natural Resources and Environment shall:
- Create and connect electronic networks to carry out administrative procedures for issue of the certificate of land use right, grant of land, land lease, land registration, certificate of construction works ownership and procedure for determination of land-related financial liabilities.
- Review, amend and supplement regulations on land towards reforming administrative  procedures, reducing time for issue of certificate of construction works ownership.
- Intensify examination and inspection of compliance with regulations on announcement of vacant land, land which has yet to be leased or sublet in industrial zones, industrial clusters, processing, exporting zones and economic zones, and land granted or leased from the State but has yet to be used. Facilitate lease/receipt of land by enterprises, especially SMEs.
- Study, amend and supplement regulations  related to examination and inspection of environmental protection towards managing by level of risks of environmental pollution caused by manufacturers and business facilities.
- Provide specific guidance on application for scrap import as stipulated in the Circular No. 41/2015/TT-BTNMT dated September 9, 2015 in case of issue of certificates of eligibility for import of scraps as production materials.
- Apply interconnected mechanism for inspection and certification of environmental protection programs in period of operation or acceptance of project towards establishing inter-sectoral teams in charge by the State management authorities, except for programs required to undergo commissioning.
10. The Ministry of Justice shall:
- Punctually assess projects and draft legislative documents, supervise and expedite Ministries and Ministerial-level agencies to compile documents detailing implementation of laws, ordinance, decree or the Prime Minister’s Decision related to business and investment.
- Cooperate with the Supreme People’s Court in completion of legislative documents related to enforcement of the 2015 Code of Civil Procedure, accelerate settlement of contractual disputes towards simplifying  procedures and record contents and , removing unnecessary procedures and documents, reducing time and costs of settlement of commercial disputes.
- Consider issuing or propose to issue regulations on commercial mediation and establish mechanism for dispute settlement via commercial mediation.
- Promote the development of asset management officers, arbitrators, lawyers, especially commercial lawyers.
11. The Ministry of Home Affairs shall:
- Continue to implement the State administrative reform master plan in period 2011- 2020 and administrative reform plan in period 2016 – 2020; scheme for strengthening the capacity of officials in charge of administrative reforms and scheme for measuring the satisfaction in State administrative agencies’ services.
- Intensify the examination and inspection and take actions against acts of harassment related to administrative procedures.
12. The Ministry of Transport shall:
- Apply management models by level of risks of goods and compliance with laws on specialized inspection and management by enterprises.
- Simplify administrative procedures, create online connection to the national single-window portal to facilitate receipt and release of specialized inspection results.
- Take charge of and cooperate with the Ministry of Industry and Trade and the Ministry of Construction in review, amendment and supplementation to procedures for agreement on utility pole or electrical pole and electrical grid corridors, and issue of the construction permit in case the electrical works is located, in whole or in part, in  the land plots for construction works prescribed in the Government’s Decree No. 11/2010/ND-CP dated February 24, 2010 on management and protection of road infrastructures.
13. The Ministry of Construction shall:
- Continue to review and reform administrative procedures for issuing the construction permit, step up  application of information technology, reduce time for issuing the construction permit ( including assessment of basic design, technical design and issue of the construction permit).
- Take charge of and cooperate with relevant regulatory authorities to maintain and strengthen  quality control including control of the effect of construction regulations;  assure the quality prior to construction and after construction, define legal liabilities of every subjects after construction, manage and issue practice certificates and certificate of competency in construction.
- Cooperate with the Ministry of Public Security  in research and proposal for combination of the procedures for assessment of fire safety design  with procedures for assessment of projects and construction design; cooperate with the Ministry of Natural Resources and Environment in issue of the certificate of construction works ownership. Cooperate with the Ministry of Finance in management, supervision, examination and inspection of implementation of professional liability insurance for construction activities.
- Resolve difficulties enterprises encounter when going through procedures for issue of the construction permit as stipulated in the Government’s Decree No. 59/2015/ND-CP dated June 18, 2015 on construction project management.16
Review and reform administrative procedures and regulations related to clean water supply and production towards giving permission for involvement of private sectors, simplify administrative procedures, reduce time for conducting such procedures and introduce online procedure for negotiation, connection, water supply and drainage.
- Take charge of and cooperate with the Ministry of Public Security in acceptance of construction works and fire safety works.
14. The State bank of Vietnam shall:
- Take measures for improvement and transparency of credit information; facilitate and promote the equality between entities of all economic sectors in access to credit loan capital according to market mechanism.
- Cooperate with the Ministry of Finance and relevant regulatory authorities in development of  assistance policies for financial service development.
- Direct commercial banks and credit institutions to cooperate with the Social Security Administration of Vietnam in e-payment related to social insurance, health insurance and unemployment insurance.
15. The Ministry of Education and Training shall:
- Complete policies on improvement of educational institution quality.
- Give educational institutions the financial autonomy  and academic autonomy ; facilitate provision of education services according to market mechanism under the strict output control.
- Establish mechanism and promote inspection of education quality.
- Boost application of information technology to teaching and learning in educational institutions.
16. The Ministry of Labor, War Invalids and Social Affairs shall:
- Enhance the efficiency of labor market, ensure the harmony and flexibility of the labor market. Facilitate recruitment and employment.
- Continue to review, amend and supplement social insurance policies; cooperate with Social Security Administration of Vietnam in research and assessment of the social insurance revenue and spending,  make proposals for amendments to regulations of laws to ensure the effect of such policies, and give incentives to enterprises.
- Set up  procedures and requirements for establishment and operation of non-public vocational education institutions; annul or propose to annul inappropriate procedures and requirements; give incentives and facilitate involvement in vocational training by domestic and foreign private sectors and social organizations.
- Innovate vocational training mechanism and policies towards giving the academic autonomy and financial autonomy.
- Connect to the Social Security Administration of Vietnam’s database to provide online transactions related to unemployment insurance.
- Cooperate with The Ministry of Education and Training and relevant regulatory authority in completion and submission of the Resolution on vocational education quality control to the Government.
17.  The Ministry of Information and Communications shall:
- Check the list of goods under the management of the Ministry of Information and Communications issued together with the Circular No. 15/2014/TT-BTTTT on issue of list of goods sorted by HS code the dated November 17, 2014, annul all goods under the specialized management of the Ministry of Information and Communications by  code as stipulated in the Government’s Decree No. 187/2013/ND-CP  dated November 20, 2013 detailing the law on commerce regarding  international trading and agencies purchasing, selling, processing and transiting goods to foreign countries.
- Review and propose to amend the Government’s Decree No. 60/2014/ND-CP on printing dated June 19, 2014 by clarifying subjects governed by these amendment. Abrogate  regulations which restrict the enterprises’ business freedom ( such as restrictions on cooperation between printing facilities; licensing to import post-printing processing machines; regulations stipulating that every head of printing facility must hold an associate degree in printing; regulations on licensing to foreign printing contracts, etc.).
- Study and propose measures for promoting information technology- telecommunication start-ups.
- Submit quarterly and annual reports on  improvement of e-government  to the Office of the Government and the Ministry of Planning and Investment  for submission to the Government at the quarterly and annual meetings.
18. The Ministry of Health shall:
- Cooperate with regulatory authorities in summary and assessment of results of implementation of the Law on Food Safety and proposals for amendments and supplement to the Law on Food Safety and renovation in specialized inspection of imported and exported food in accordance with international practices.
- Examine and adjust the authority of the authorities receiving applications and issuing receipts of declaration of conformity and certificate of conformity to food safety regulations to imports and exports as decentralized to local specialized authorities.
- By the first quarter of 2017, prepare and submit draft amendments and supplement to the Government's Decree No. 38/2012/ND-CP dated April 25, 2012 detailing the implementation of a number of articles of the Law of Food safety as directed in the Resolution No.103/NQ-CP dated December 05 by the Government.
- Direct medical facilities to connect to the Minister of Health and Social security Administration of Vietnam to carry out online procedures for state management of health insurance and inspection and payment of covered medical expenses.
19. The Ministry of Foreign Affairs shall:
- Step up political advocacy and diplomacy to boost the process of recognition of Vietnam’s market regulations, ease of investment and trading, and protection of Vietnamese enterprises' interest in international commercial disputes.
- Cooperate with relevant regulatory authorities in assistance localities and enterprises in  improving the capacity to accelerate international integration; disseminate information on international integration, especially commitments in new generation free-trade agreements for the purpose of harmonized implementation.
- Enhance the relevant authorities’ capacity to update international regulations on investment and business; enhance the capacity to settle disputes over international trade to protect domestic enterprises' legal interests.
- Perform duties and take proper measures related to action programs for implementing the Resolution No. 06-NQ/TW on economic integration and stabilization of socio-economic situation under free-trade agreements dated November 05, 2016 by the XII Central Committee of the Communist Party.
- Cooperate with the Office of the Government in improvement of efficiency of the National Steering Committee for international integration, business environment and enhancement of national competitiveness.
20. The Ministry of Public Security shall:
Take charge of and cooperate with the Ministry of Construction in examination, amendment and supplement to regulations on fire protection and prevention towards reforming administrative processes and procedures for assessment of fire safety; consider proposing to combine the procedures for assessment of fire safety with assessment of construction design, and ensure assessment accuracy.
21. The Ministry of Information and Communications, Vietnam News Agency, Voice of Vietnam and Vietnam Television shall cooperate with the Central Propaganda Department and regulatory authorities in communications, disseminate and raise people awareness of this Resolution. Facilitate monitoring and supervision of implementation of this Resolution by press agencies and media agencies.
22. The Office of the Government shall improve the efficiency of the Government’s portal forum for enterprises and citizens’ feedback on policies. Cooperate with the Ministry of Planning and Investment in inspection of implementation of the Resolution and report to the Government at regular meetings by the end of each quarter, month and year. The results of implementation of this Resolution may affect the assessment of performance of regulatory authorities in December every year at the Government’s regular meeting. Apply single-window systems and interconnected single-window systems; control and carry out administrative reform; review the list of public services of level 3 and level 4.
23. Every People’s Committee of provinces shall:
- Harmoniously and fully implement reforms stipulated in the Law on Enterprises and  Decrees providing guidelines for starting a business and enterprise registration certificates. The business registration authority shall take charge of and cooperate with tax authorities, employment authority and social security administration in procedure combination for reducing time for starting a business.
- Apply the interconnected single-window system, simplify and introduce online procedures and reduce time for issuing the construction permit , registering property ownership registration and  conducting relevant formalities. Clarify as-built documents and facilitate registration of property derived from construction. Make administrative procedures related to property registration publicly available. Direct water supply and drainage companies to provide harmonized connection process for individual and organization customers; introduce online procedure for registering connection; reduce time for connection to 7 days.
- Apply interconnected single-window systems and single-window electronic systems for dealing with taxes, fees and charges; cooperate to carry out administrative procedures  related to land and determination of financial liabilities for land.
- Duly comply with regulations and policies on social insurance and health insurance; simplify  procedures and required documents; conduct online procedures for declaration and payment and resolve issues related to social insurance and health insurance.
 Carry out judicial administrative reforms in accordance with the 2015 Civil Procedure Code and 2014 Law on Bankruptcy; reduce time and improve law enforcement as required in the Resolution; assist operation of courts, law enforcement agencies,  bailiffs and lawyers; increase the quantity and enhance qualifications of asset management officers and enterprises operating in asset management and liquidation in the localities; completely and punctually provide information on lawyers, asset management officers  and enterprises operating in asset management and liquidation in the localities.
24. Vietnam Chamber of Commerce and Industry, Vietnam Lawyers Association, Vietnam Bar Federation, enterprise associations and occupational association shall:
- Carry out independent surveys and assessment of efficiency of  administrative procedures and give advices to the Government . Study credit rating of regulatory authorities by enterprise community.
- Vietnam Chamber of Commerce and Industry shall improve the provincial competitiveness ;support and instruct the people’s Committees of provinces to combine duties specified in the Resolution No.19 with improvement of provincial competitiveness index.
- Collect feedback on administrative procedures,  policies and  difficulties in implementing administrative procedures enterprises and investors encounter,  report such difficulties to the competent authority to punctually address and make such feedback publicly available via means of media; aggregate and submit reports of the National Council for Sustainable Development and Competitive Improvement and Office of the Government to the Prime Minister.
- Cooperate with regulatory authorities and enterprise associations in development of enterprise incentive  programs and competitive strategies, application of science and technology, enhancement of productivity,  brand building and social responsibilities for gradual improvement of business sophistication and competiveness of enterprise community.
- Cooperate with regulatory authorities and enterprise associations in assistance in development and implementation of sustainable development, competitiveness improvement and international integration of Vietnamese enterprises.
- Cooperate with regulatory authorities in development and implementation of programs for improvement of Vietnamese enterprises’ operational capacity.
25. The Advisory Board of the Prime Minister’s administrative reform shall take charge of and cooperate with relevant regulatory authorities, Vietnam Chamber of Commerce and Industry, enterprise associations and occupational associations in establishment of criteria for assessment of administrative reform carried out by local regulatory authorities; conduct periodic assessment , surveys and researches on administrative reform carried out by  regulatory authorities, and submit reports and proposals to the Government and Prime Minister.
26. The Judges’ Council of the Supreme People’s Court shall pass guidelines for implementation of the Civil procedure code and 2014 Law on Bankruptcy as soon as possible.
- Consider applying one-stop justice system to high-level courts; apply simplified legal proceedings to low-valued cases; complete the e-court system model, apply online procedures for receipt of petitions, document transfer and notification of proceedings and trail schedule, and resolution of insolvency to local courts.
- Consider developing assistance mechanism for arbitration and commercial mediation such as: (i) restriction on intervention in arbitral awards ; (ii) ease of recognition and enforcement of foreign arbitral awards; (iii) recognition of mediators’ decision outside the court.
- Be more professional in resolving commercial disputes and bankruptcy; make courts’ lawsuit settlement process and verdicts publicly available.
- Provide the Ministry of Planning and Investment with information on enterprises which have been going through bankruptcy procedures for publishing on the business registration national portal.
27. The Supreme People’s Procuracy shall cooperate with the Ministry of Public Security and relevant regulatory authorities in establishment of mechanisms for ease of operation of civil judgment enforcement authorities and civil courts./.
 
 
ON BEHALF OF THE GOVERNMENT
PRIME MINISTER
(Signed and sealed)



Nguyen Xuan Phuc
 
ANNEX I
KEY MISSONS IN 2017
(Issued together with the Government’s Resolution No.19-2017/NQ-CP dated February 06, 2017)
No.
Duties
Achievements
Target in 2017
Governing/cooperating authorities
 
Ease of doing business according to World Bank’s approach
1.
Simplification of procedures, reduction of time and cost of starting new business (business registration)
 Ranking: 121
   9 procedures, 24 days
 
 Ranking: 70
Undertaken by the Ministry of Planning and Investment
With the cooperation by the Ministry of Finance,  Ministry of Labor, War Invalids and Social Affairs,  Ministry of Health, Social Security Administration of Vietnam and People’s Committees of provinces
2.
Dealing with construction permit
 Ranking:24
   10 procedures
   166 days
 Less than 120 days
Undertaken by the Ministry of Construction
In cooperation with the Ministry of Public Security,  Ministry of Natural Resources and Environment and People’s Committees of provinces  
3.
Getting electricity
 Ranking:96
   5 procedures
   46 days
 Ranking:70
   4 procedures
 Less than 35 days
 Undertaken by the Ministry of Industry and Trade (Vietnam Electricity)
In cooperation with the Ministry of Construction,  Ministry of Transport and People’s Committees of provinces
4.
 Registering property
 Ranking:59
   5 procedures
   57.5 days
 Less than 20 days
 Undertaken by the Ministry of Natural Resources and Environment
In cooperation with the Ministry of Justice, Ministry of Finance and People’s Committees of provinces
5.
 Transparency and accessibility to credit
 Ranking:32
 Ranking:30
 Undertaken by the State Bank
In cooperation with the Ministry of Justice, the Ministry of Industry and Trade ( Vietnam Electricity), the Ministry of Information and Communications ( VNPT and mobifone) and People’s Committees of provinces
6.
 Enforcement of regulation on investor protection
 Ranking: 87
 Ranking: 80
 Undertaken by the Ministry of Planning and Investment and People’s Committee of provinces
7.
Simplification and introduction of online procedures, and reduction of deadline for paying taxes and social insurance premiums
 Ranking:167
540 hours
 Taxes and social insurance premium/ profit: 39.4%
Less than 168 hours ( 119 hours for tax payment and 49 hours for premium payment)
 Undertaken by the Ministry of Finance and Social Security Administration of Vietnam
In cooperation with the Ministry of Labor, War Invalids and Social Affairs, the Ministry of Health, Ministry of Finance and People’s Committees of provinces
8.
 Simplification and introduction of online procedures, and reduction on costs and time for trading across borders
 Ranking:93
 Deadline for export procedures: 108 hours
  Deadline for import procedures: 138 hours
 Deadline  for export procedures: 70 hours
  Deadline for import procedures: 138 hours
 The Ministry of Finance shall be responsible for customs procedures
The Ministry of Finance, Ministry of Industry and Trade, Ministry of Science and Technology, Ministry of Agriculture and Rural Development, Ministry of Public Security, Ministry of Health, Ministry of Information and Communications, Ministry of Natural Resources and Environment, Ministry of Construction, Ministry of National Defense and Ministry of Culture, Sports and Tourism shall be responsible for management and inspection procedure reform.
9.
 Effectiveness  and number of days of settlement of disputes over contracts
 Ranking:69
   400 days
 Less than 300 days
 The Supreme People’s Court is supposed to take charge of
 In cooperation with the Ministry of Justice and People’s Committees of provinces
10.
 Business recovery and insolvency resolution
 Ranking: 125
5 years ( 60 months)
   Less than 30 months
 The Supreme People’s Court is supposed to take charge of
 In cooperation with the Ministry of Justice and People’s Committees of provinces
 
 
 
 
 
 
No.
Duties
Achievements
Targets 2017 - 2020
Governing/cooperating authorities
Scores
Ranking
Scores
Ranking
 
Strengthening the competitiveness ( using the WEF’s approach)
4.3
60/138
4.6
36
The ranking and score is determined based on indicator group scores and respective weighing factors
A.
 Basic requirements
4.5
73
4.8
 
 
Pillar 1
 Institutions
3.8
82
 
 
 
11.
 Property rights
4.0
97
 
 
 Undertaken by the Ministry of Justice
In cooperation with the Ministry of Natural Resources and Environment, Ministry of Science and Technology and People's Committees of provinces
12.
intellectual property protection
3.7
92
 
 
Undertaken by the Ministry of Science and Technology
13.
Diversion of public funds
3.8
59
 
 
 All regulatory authorities
14.
Irregular payment and bribes
3.3
104
 
 
 All regulatory authorities
15.
Judicial independence
3.5
92
 
 
 The Supreme People’s Court is supposed to take charge of  with the cooperation with the Ministry of Justice and People’s Committees of provinces
16.
 Favoritism in decisions of governmental officials
3.3
58
 
 
 All regulatory authorities
17.
 Wastefulness of government spending
2.9
82
 
 
 All regulatory authorities
18.
Burden of government regulations
3.2
88
 
 
 All regulatory authorities
19.
 Efficiency of legal framework in settling disputes
3.5
72
 
 
 The Supreme People’s Court is supposed to take charge of  with the cooperation with the Ministry of Justice and People’s Committees of provinces
20.
 Efficiency of legal framework in challenging regulations
3.5
69
 
 
 Undertaken by the Ministry of Justice
In cooperation with the Ministry of Industry and Trade, Ministry of Planning and Investment and Ministry of Foreign Affairs  
21.
Transparency of government policymaking
3.8
88
 
 
 All regulatory authorities
22.
 Reliability of public services
4.2
82
 
 
 Undertaken by the Ministry of Public Security
Pillar 2
Infrastructure
3.9
79
 
 
 
23.
Quality of overall infrastructure
3.6
85
 
 
 All regulatory authorities
24.
Quality of roads
3.5
89
 
 
 Undertaken by the Ministry of Transport
In cooperation with the Ministry of Finance, Ministry of Planning and Investment and People’s Committees of provinces
25.
Quality of railroad infrastructure
3.1
52
 
 
 Undertaken by the Ministry of Transport
In cooperation with the Ministry of Finance, Ministry of Planning and Investment and People’s Committees of provinces
26.
Quality of port infrastructure
3.8
77
 
 
 Undertaken by the Ministry of Transport
In cooperation with the Ministry of Finance, the Ministry of Planning and Investment and People’s Committees of provinces
27.
Quality  of air transport infrastructure
4.1
86
 
 
 Undertaken by the Ministry of Transport
In cooperation with the Ministry of Finance,  Ministry of Planning and Investment and People’s Committees of provinces
B.
Efficacy enhancement
4.1
65
4.4
 
 
Pillar 5
Higher education and training
4.1
83
 
 
 
28.
Quality of  education system
3.6
76
 
 
Undertaken by the Ministry of Education
29.
Availability of specialized training services
3.7
110
 
 
Undertaken by the Ministry of Education and Training and  Ministry of Labor, War Invalids and Social Affairs   In cooperation with the People’s Committees of provinces
 
30.
Extent of staff training
3.9
70
 
 
Undertaken by the Ministry of Home Affairs
 In cooperation with all regulatory authorities
Pillar 6
Goods market efficiency
4.2
81
 
 
 
31.
Intensity of local competition
5.0
80
 
 
 All regulatory authorities
32.
Extent of market dominance
3.6
71
 
 
 All regulatory authorities
33.
Effectiveness of anti-monopoly policy
3.5
89
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
34.
Effect of taxation on incentives to invest
3.6
75
 
 
 Undertaken by the Ministry of Finance
In cooperation with the Ministry of Planning and Investment
35.
Prevalence of non-tariff barriers
3.9
108
 
 
The Ministry of Finance, Ministry of Industry and Trade,  Ministry of Science and Technology,  Ministry of Agriculture and Rural Development, Ministry of Transport, Ministry of Public Security, the Ministry of Health, Ministry of Information and Communications, Ministry of Resources and Environment,  Ministry of Construction,  Ministry of National Defense and Ministry of Culture, Sports and Tourism  
Pillar 7
Labour market efficiency
4.3
63
 
 
 
36.
Cooperation in labor-employer relations
4.3
79
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs in cooperation with the people’s Committees of provinces
37.
Flexibility of wage determination
4.8
84
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs in cooperation with the people’s Committees of provinces
38.
Effect of taxation on incentives to work
3.8
76
 
 
 Undertaken by the Ministry of Finance
39.
Pay and productivity
4.0
62
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs in cooperation with the people’s Committees of provinces
40.
Reliance on professional management
3.6
106
 
 
Undertaken by the Ministry of Home Affairs
 In cooperation with all regulatory authorities
41.
Country capacity to retain talent
3.2
87
 
 
Undertaken by the Ministry of Home Affairs
 In cooperation with all regulatory authorities
42.
Country capacity to attract talent
3.3
74
 
 
Undertaken by the Ministry of Home Affairs
 In cooperation with all regulatory authorities
Pillar 8
Financial market development
3.9
78
 
 
 
43.
Availability of financial services
4.1
82
 
 
 Undertaken by the State Bank
In cooperation with the Ministry of Finance and State Securities Commission
44.
Affordability of financial services
3.9
61
 
 
 Undertaken by the State Bank
In cooperation with the Ministry of Finance and State Securities Commission
45.
Ease of access to loan
3.6
83
 
 
 Undertaken by the State Bank
46.
Venture capital availability
3.2
43
 
 
Undertaken by the Ministry of Planning and Investment in cooperation with all regulatory authorities
47.
Soundness of banks
3.8
117
 
 
 Undertaken by the State Bank
48.
Regulations on securities exchanges
3.8
102
 
 
Undertaken by the State Securities Commission
Pillar 9
Technology readiness
3.5
92
 
 
 
49.
Availability of latest technology
4.1
106
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with all regulatory authorities
50.
Firm-level technology absorption
4.4
78
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with all regulatory authorities
51.
FDI and technology transfer
4.2
83
 
 
Undertaken by the Ministry of Planning and Investment
In cooperation with the Ministry of Science and Technology  and regulatory authorities
52.
Internet users (% pop)
52.7
73
 
 
Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
53.
Fixed-broadband Internet subscriptions / 100 pop
8.1
75
 
 
Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
54.
International internet bandwidth (kb/s per user)
24.4
85
 
 
Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
55.
Mobile-broadband subscriptions per 100 pop
39.0
91
 
 
Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
Pillar 10
Market size
4.8
32
 
 
 
56.
Domestic market size
4.5
35
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
57.
Foreign market size
5.8
25
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
58.
GDP (PPP billion USD)
552.3
35
 
 
 All regulatory authorities
59.
Exports as percentage of GDP
90.4
11
 
 
 All regulatory authorities
C.
Innovation and sophistication
3.5
84
3.8
 
 
Pillar 11
Business sophistication
3.6
96
 
 
 
60.
Local supplier quantity
4.3
86
 
 
 Undertaken by the Ministry of Industry and Trade in cooperation with all regulatory authorities
61.
Local supplier quality
3.7
109
 
 
 In cooperation with all regulatory authorities
62.
State of cluster development
3.9
53
 
 
 In cooperation with all regulatory authorities
Pillar 12
Innovation
3.3
73
 
 
 
63.
Capacity for innovation
4.0
79
 
 
Undertaken by the Ministry of Science and Technology
64.
University – industry collaboration in R&D
3.3
79
 
 
Undertaken by the Ministry of Science and Technology
In cooperation with the Ministry of Labor, War Invalids and Social Affairs,  Ministry of Education and Training and People’s Committees of provinces
 
 
 
 
 
 
 
 
 
 
 
 
 
ANNEX II
REGULATORY AUTHORITIES’ RESPONSIBILITIES FOR BUSINESS ENVIRONMENT (USING WORLD BANK’S APPROACHES) 
(Enclosed with the Government's Resolution No.19-2017/NQ-CP dated February 06, 2017)
No.
Duties
Achievements
Target in 2017
Target in 2020
Governing/cooperating authorities
 
Ease of doing business according to World Bank’s approach
Ranking82/190
Ranking: 70
Ranking: 60
 
(1)
 Starting a business (procedure, time and costs)
  Ranking: 121
  9 procedures
 24 days
  Ranking:70
  Ranking:50
 Undertaken by the Ministry of Planning and Investment with the cooperation by the Ministry of Finance, Ministry of Labor, War Invalids and Social Affairs, the Ministry of Health, Social security Administration of Vietnam and People’s Committees of Vietnam
1
 Number of days for issuing business registration certificate
 5 days
 
 
 Undertaken by the Ministry of Planning and Investment and People’s Committee of provinces
2
 Number of days for seal engraving
 2 - 4 days
 
 
 
3
Introduce online procedures, reduce time and cut down costs of announcement of seal specimens
 5 days
 
 
 Undertaken by the Ministry of Planning and Investment and People’s Committee of provinces
4
Simplify procedure for opening bank accounts
 1 day
 
 
Undertaken by the State Bank
5
Simplify procedure and reduce time for purchasing or printing VAT invoices
 10 days
 
 
Undertaken by the Ministry of Finance
6
Reduce time for publishing business registration on the National Business Registration Portal
 5 days
 
 
 Undertaken by the Ministry of Planning and Investment and People’s Committee of provinces
7
Simplify procedures for paying licensing fees
 1 day
 
 
Undertaken by the Ministry of Finance
8
Simplify procedure and reduce time for declaration for employment 
 1 day
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs in cooperation with the people’s Committees of provinces
9
Simplify procedure and reduce time for application for social insurance, health insurance and unemployment insurance
 1 day
 
 
Undertaken by the Social Security Administration of Vietnam in cooperation with the Ministry of Health , Ministry of Labor, War Invalids and Social Affairs and People’s Committees of provinces
(2)
Dealing with construction permit
 Ranking: 24
  10 procedures
 
 
Undertaken by the Ministry of Construction
In cooperation with the Ministry of Public Security, People's Committees of provinces and  Ministry of Natural Resources and Environment  
 166 days
Less than 120 days
Less than 90 days
1
Reduce time for  assessing fire protection
 30 days
 
 
 Undertaken by the Ministry of Public Security
2
Introduce simplified and online procedures, reduce time for licensing construction permit
 82 days
 
 
Undertaken by the Ministry of Construction
 In cooperation with People’s Committees of provinces
3
Introduce simplified and online procedures for construction commencement and inspection to the Departments of Construction
 1 day
 
 
Undertaken by the Ministry of Construction
 In cooperation with People’s Committees of provinces
4
Reduce times for construction inspection after completion of the foundation
 3 days
 
 
Undertaken by the Ministry of Construction
 In cooperation with People’s Committees of provinces
5
Reduce times for construction inspection after completion of rough-in state of construction
 3 days
 
 
Undertaken by the Ministry of Construction
 In cooperation with People’s Committees of provinces
6
Introduce online procedure for registration of water supply and drainage
 1 day
 
 
Undertaken by the People’s Committees of provinces
7
Number of days of field survey by water supply and drainage firms
 1 day
 
 
Undertaken by the People’s Committees of provinces
8
Reduce time for water supply and drainage connection
 14 days
 
 
Undertaken by the People’s Committees of provinces
9
Reduce times for as-built construction inspection
 1 day
 
 
Undertaken by the Ministry of Construction
 In cooperation with People’s Committees of provinces
10
Simplify and introduce online procedure, and reduce time for registration of property ownership after as-built
 30 days
 
 
Undertaken by the Ministry of Natural Resources and Environment in cooperation with the Ministry of Construction and People’s Committees of provinces
Quality measurement
Effective of construction quality control ( band score: 0-15), including
- Enforcement  of construction regulations
- Quality control prior construction
- Quality control in process of construction
- Quality control after completion
- Insurance and legal liability
- Management and issue of practice certificates
12
 
 
Undertaken by the Ministry of Construction
 In cooperation with People’s Committees of provinces
(3)
Getting electricity
 Ranking: 96
  5 procedures
 Ranking: 70
  4 procedures
 
Undertaken by the Ministry of Industry and Trade (Vietnam Electricity)
In cooperation with the Ministry of Construction, Ministry of Transport  and people’s Committees of provinces
 46 days
Less than 35 days
Less than 30 days
1
Simplify and introduce online procedure for new electricity supply and connection processes
 4 days
 
 
Undertaken by the Ministry of Industry and Trade (Vietnam Electricity)
 In cooperation with People’s Committees of provinces
2
Do power survey
 1 day
 
 
Undertaken by the Ministry of Industry and Trade (Vietnam Electricity)
 In cooperation with People’s Committees of provinces
3
Simplify and introduce integrated procedures for agreement on electrical lines, position of utility poles/substations, electrical poles and electrical grid corridors ( including procedures for licensing for road/pavement digging/certification of conformity to the electrical grid planning)
 15 days
 
 
The Ministry of Industry and Trade shall be responsible for procedure for certification of conformity to the electrical grid planning.
The Ministry of Construction and People’s Committees shall be responsible for procedures for agreement on electrical lines, position of utility poles/substations, electrical poles and electrical grid corridors and procedures for licensing for road/pavement digging.
4
Improve efficiency and reduce time and costs of design and construction of electrical works
  20 days + VND 544,000,000
 
 
 Undertaken by the Ministry of Industry and Trade (Vietnam Electricity)
 In cooperation with People’s Committees of provinces
5
 Reduce times for installation of power meters,  signing Power purchase agreement (PPA) and power closure
   7 days
 
 
  Undertaken by the Ministry of Industry and Trade (Vietnam Electricity)
  In cooperation with People’s Committees of provinces
Quality measurement
Facilitate more reliable power supply and transparency of power price ( score band : 0-8)
  3
 
 
  Undertaken by the Ministry of Industry and Trade (Vietnam Electricity)
  In cooperation with the People’s Committees of provinces
(4)
 Registering property
 Ranking: 59
   5 procedures
 
 
 Undertaken by the Ministry of Natural Resources and Environment  in cooperation with the Ministry of Justice,  Ministry of Finance and People’s Committees of provinces
  57.5 days
 Less than 20 days
  Less than 15 days
1
 Number of days for preparation of documents on transfer of land use right and its property thereon
 1 day
 
 
 Undertaken by the Ministry of Natural Resources and Environment
2
 Examination of agreement contents signed by parties or documents on ethical and legal property by notaries
 1 day ( online procedures)  
 
 
 Undertaken by the Ministry of Justice
  In cooperation with People’s Committees of provinces
3
 Number of days for signing a transfer agreement in the presence and certification of notaries
  7 day
 
 
  Undertaken by the Ministry of Justice
  In cooperation with People’s Committees of provinces
4
 Simplify procedures and reduce time for paying land use right tariffs and registration fees
   25-30 days
 
 
 Undertaken by the Ministry of Finance
  In cooperation with People’s Committees of provinces
5
 Simplify and introduce online procedures, and reduce time for registering land use rights
 
 
 
  Undertaken by the Ministry of Natural Resources and Environment
  In cooperation with People’s Committees of provinces
 Quality measurement
  Quality and effectiveness of land administrative procedures (score band: 0-30)
   14
 
 
  Undertaken by the Ministry of Natural Resources and Environment
  In cooperation with People’s Committees of provinces
(5)
 Getting credit
  Ranking: 32
  Ranking: 30
  Ranking: 25
Undertaken by the State Bank
In cooperation with the Ministry of Justice, the Ministry of Industry and Trade (Vietnam Electricity, Ministry of Information and Communications, Vietnam Post and Telecommunication Group, Mobifone ) and People’s Committees of provinces
1
 Strength of legal right index ( score band: 0- 12)  Protect rights of borrowers and lenders; protect rights of creditors
     7
 
 
 Undertaken by the State Bank
 In cooperation with the Ministry of Justice
2
 Expand the scope and accessibility of information provided by both public and private credit firms ( score band: 0- 8)
   7
 
 
  Undertaken by the State Bank
  With cooperation of the Ministry of Industry and Trade (Vietnam Electricity, mobifone and VNPT Groups)
3
 Coverage of public credit information center (% adult)  Number of individual and business customers  using the public credit information company’s data store for archive (% adult pop)
41.8%
 
 
4
  Coverage of private credit information center (% adult)  Number of individual and business customers  using the private credit information company’ data store for archive (% adult pop)
14.8%
 
 
(6)
 Strength of investor protection
  Ranking: 87
  Ranking: 80
 Ranking: 60
  Undertaken by the Ministry of Planning and Investment and People’s Committee of provinces
(7)
 Paying taxes and social insurance premiums
 Ranking:167
540 hours  
 amount of taxes and social insurance premium per profit: 39.4%
 
  Less than 168 hours
 
   Less than 168 hours
 Undertaken by the Ministry of Finance and Social Security Administration of Vietnam
  In cooperation with the Ministry of Labor, War Invalids and Social Affairs,  Ministry of Health,  Ministry of Finance and people’s Committees of provinces
1
 Simplify and introduce online procedure and reduce time for paying social insurance premiums
  189 hours  
  Social insurance premium per profit: 24.8%
  49 hours  
 
  Undertaken by the Social Security Administration of Vietnam
 In cooperation with the Ministry of Labor, War Invalids and Social Affairs , Ministry of Health ,  Ministry of Finance and people’s Committees of provinces
2
 Simplify and introduce online procedures and reduce time for paying corporate income taxes
-    351 hours  
-  Corporate income tax/profit: 14.4%
-  Other taxes/profit: 0.1%
    119 hours  
 
  Undertaken by the Ministry of Finance
 
 Improve effectiveness of procedures for tax refund, tax inspection and complaints ( score band: 0 – 1000)
    38.9
 
 
  Undertaken by the Ministry of Finance
(8)
 Simplify and introduce online procedures, and cut down on costs and time for trading across borders
 Ranking: 93
 
 
 The Ministry of Finance shall be responsible for customs procedures
relevant regulatory authorities such as the Ministry of Finance , the Ministry of Science and Technology, the Ministry of Agriculture and Rural Development, Ministry of Construction, Ministry of National defense,  Ministry of Culture, Tourism and Sports and Ministry of Rural and Agricultural development shall be responsible for reform in management and inspection procedures
 
 Number of days for export process
   108 hours  
 70 hours  
 60 hours  
 
  Number of days for import process
 138 hours  
 90 hours  
 80 hours  
(9)
 Effectiveness and number of days of settlement of disputes over contracts
 Ranking: 69
   400 days
 
  Less than 300 days
 
  Less than 200 days
 The Supreme People’s Court is supposed to take charge of  with the cooperation with the Ministry of Justice and People’s Committees of provinces
(10)
 Business recovery and insolvency resolution
 Ranking: 125
5 years ( 60 months)
 
   Less than 30 months
 
    Less than 24 months
  The Supreme People’s Court is supposed to take charge of
In cooperation with the Ministry of Justice, Ministry of Planning and Investment and People’s Committees of provinces
 
ANNEX III
REGULATORY AUTHORITIES’ RESPONSIBILITIES FOR COMPETITIVENESS ENHANCEMENT (ACCORDING TO WORLD ECONOMIC FORUM’S APPROACHES) 
(Enclosed with the Government's Resolution No.19-2017/NQ-CP dated February 06, 2017)
No.
Duties
Achievements
Targets 2017 - 2020
Governing/cooperating authorities
Scores
Ranking
Scores
Ranking
 
 
 Enhance the competitiveness
4.3
60/138
4.6
36
The ranking and score is determined based on indicator group scores and respective weighing factors
A.
 Basic requirements
4.5
73
4.8
 
 
Pillar 1
 Institutions
3.8
82
 
 
 
1
 Property rights
4.0
97
 
 
 Undertaken by the Ministry of Justice
 In cooperation with the Ministry of Natural Resources and Environment, Ministry of Science and Technology and People's Committees of Provinces
2
intellectual property protection
3.7
92
 
 
Undertaken by the Ministry of Science and Technology
3
Diversion of public funds
3.8
59
 
 
 All regulatory authorities
4
Public trust in politicians
3.6
47
 
 
 All regulatory authorities
5
Irregular payment and bribes
3.3
104
 
 
 All regulatory authorities
6
Judicial independence
3.5
92
 
 
The Supreme People’s Court is supposed to take charge of
 In cooperation with the Ministry of Justice and People’s Committees of provinces
7
 Favoritism in decisions of governmental officials
3.3
58
 
 
  All regulatory authorities
8
 Wastefulness of government spending
2.9
82
 
 
  All regulatory authorities
9
 Burden of government regulation
3.2
88
 
 
  All regulatory authorities
10
 Efficiency of legal framework in settling disputes
3.5
72
 
 
 The Supreme People’s Court is supposed to take charge of
  In cooperation with the Ministry of Justice and People’s Committees of provinces
11
 Efficiency of legal framework in challenging regulations
3.5
69
 
 
   Undertaken by the Ministry of Justice
With the cooperation of the Ministry of Industry and Trade,  Ministry of Planning and Investment and  Ministry of Foreign Affairs  
12
Transparency of government policymaking
3.8
88
 
 
 All regulatory authorities
13
Business cost of terrorism
5.2
72
 
 
Undertaken by the Ministry of Public Security
With the cooperation the Ministry of National Defense and Ministry of Foreign Affairs
14
Business cost of crime and violence
4.7
68
 
 
Undertaken by the Ministry of Public Security
In cooperation with the Ministry of National Defense
15
Organized crime
4.9
75
 
 
 Undertaken by the Ministry of Public Security
In cooperation with the Ministry of National Defense
16
 Reliability of public services
4.2
82
 
 
 Undertaken by the Ministry of Public Security
17
 Ethical behavior of firms
3.6
84
 
 
 All regulatory authorities
18
 Strength of auditing and report standards
3.6
122
 
 
Undertaken by the State Audit Office of Vietnam and Ministry of Finance
19
Efficacy of corporate boards
4.0
129
 
 
Undertaken by the Ministry of Planning and Investment
In cooperation with Vietnam Chamber of Commerce and Industry, and People’s of Committees of provinces
20
Protection of minority shareholders ‘interests
3.7
102
 
 
Undertaken by the Ministry of Planning and Investment
 In cooperation with the People’s Committees of provinces
21
Strength of investor protection
4.5
101
 
 
Undertaken by the Ministry of Planning and Investment
 In cooperation with the regulatory authorities and People’s Committees of provinces
Pillar 2
Infrastructure
3.9
79
 
 
 
1
Quality of overall infrastructure
3.6
85
 
 
 All regulatory authorities
2
Quality of roads
3.5
89
 
 
Undertaken by the Ministry of Transport
In cooperation with the Ministry of Finance, Ministry of Planning and Investment  and People’s Committees of provinces
3
Quality of railroad infrastructure
3.1
52
 
 
 Undertaken by the Ministry of Transport
In cooperation with the Ministry of Finance, Ministry of Planning and Investment  and People’s Committees of provinces
4
Quality of port infrastructure
3.8
77
 
 
 Undertaken by the Ministry of Transport
In cooperation with the Ministry of Finance, Ministry of Planning and Investment  and People’s Committees of provinces
5
Quality  of air transport infrastructure
4.1
86
 
 
 Undertaken by the Ministry of Transport
In cooperation with the Ministry of Finance, Ministry of Planning and Investment  and People’s Committees of provinces
6
Available airline seat (million km/week)
1194.7
29
 
 
 Undertaken by the Ministry of Transport
7
Quality of electricity supply
4.4
85
 
 
Undertaken by the Ministry of Industry and Trade (Vietnam Electricity) in cooperation with the People’s Committees of provinces
8
Mobile telephone subscriptions (per /100 pop)
130.6
40
 
 
Undertaken by the Ministry of Information and Communications
9
Fixed telephone subscriptions (per /100 pop)
6.3
99
 
 
Undertaken by the Ministry of Information and Communications
Pillar 3
Macroeconomic environment
4.5
77
 
 
 
1
Government budget balance (% GDP)
-6.5
116
 
 
Undertaken by the Ministry of Planning and Investment
In cooperation with the Ministry of Finance
2
Gross national savings (% GDP)
29.0
24
 
 
Undertaken by the Ministry of Planning and Investment
In cooperation with the Ministry of Finance
3
Inflation (annual % change)
0.6
1
 
 
The State Bank of Vietnam, Ministry of Finance, Ministry of Planning and Investment, Ministry of Industry and Trade and regulatory authorities
4
Government debts (% GDP)
59.3
87
 
 
 All regulatory authorities
5
Country credit rating, 0-100 (best)
 
71
 
 
Undertaken by the Ministry of Finance
 In cooperation with all regulatory authorities
Pillar 4
Health and primary education
5.8
65
 
 
 
1
Malaria cases/ 100,000 pop
24.9
24
 
 
Undertaken by the Ministry of Health
2
Business impact of malaria
4.7
39
 
 
Undertaken by the Ministry of Health
3
Tuberculosis cases/ 100,000 pop
140.0
102
 
 
Undertaken by the Ministry of Health
4
Business impact of tuberculosis
4.5
103
 
 
Undertaken by the Ministry of Health
5
HIV prevalence,  adult pop
0.5
85
 
 
Undertaken by the Ministry of Health
6
Business impact of HIV/AIDS
4.5
108
 
 
Undertaken by the Ministry of Health
7
Infant mortality (death/1,000 live births)
17.3
83
 
 
Undertaken by the Ministry of Health
8
Life expectancy (years)
75.6
56
 
 
Undertaken by the Ministry of Health
9
Quality of primary education
3.4
92
 
 
Undertaken by the Ministry of Education and Training
10
Primary education enrolment
98.0
30
 
 
Undertaken by the Ministry of Education and Training
B.
Efficacy enhancement
4.1
65
4.4
 
 
Pillar 5
Higher education and training
4.1
83
 
 
 
1
 Secondary education enrolment ratio (%)
92.5
70
 
 
Undertaken by the Ministry of Education and Training
2
Tertiary education and vocational education enrolment (%)
30.5
83
 
 
Undertaken by the Ministry of Education and Training
3
Quality of  education system
3.6
76
 
 
Undertaken by the Ministry of Education and Training
4
Quality of math and science education
3.9
78
 
 
Undertaken by the Ministry of Education and Training
5
Quality of management schools
3.4
122
 
 
Undertaken by the Ministry of Education and Training
6
Internet access in school
4.2
71
 
 
Undertaken by the Ministry of Education and Training
7
Availability of specialized training services
3.7
110
 
 
Undertaken by the Ministry of Education and Training and  the Ministry of Labor, War Invalids and Social Affairs  
 In cooperation with the People’s Committees of provinces
8
Extent of staff training
3.9
70
 
 
Undertaken by the Ministry of Home Affairs
 In cooperation with all regulatory authorities
Pillar 6
Goods market efficiency
4.2
81
 
 
 
1
Intensity of local competition
5.0
80
 
 
 All regulatory authorities
2
Extent of market dominance
3.6
71
 
 
 All regulatory authorities
3
Effectiveness of anti-monopoly policy
3.5
89
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
4
Effect of taxation on incentives to invest
3.6
75
 
 
Undertaken by the Ministry of Finance
In cooperation with the Ministry of Planning and Investment
5
Total tax rate (both taxes and social insurance) ( % profit)
39.4
75
 
 
The Ministry of Labor, War Invalids and Social Affairs takes charge of social security and unemployment insurance
The Ministry of Finance takes charge of corporate income tax; the Ministry of Health takes charge of health insurance
6
Number of procedure to start a business
10
116
 
 
Undertaken by the Ministry of Planning and Investment
In cooperation with the Ministry of Finance, Ministry of Labor, War Invalids and Social Affairs,  Ministry of Health, Social Security Administration of Vietnam and People’s Committees of province
7
Number of days to start a business
20.0
103
 
 
Undertaken by the Ministry of Planning and Investment
In cooperation with the Ministry of Finance, Ministry of Labor, War Invalids and Social Affairs,  Ministry of Health, Social Security Administration of Vietnam and People’s Committees of province
8
Agricultural policy costs
3.9
58
 
 
Undertaken by  the Ministry of Agriculture and Rural Development
 In cooperation with the People’s Committees of provinces
9
Prevalence of non-tariff barriers
3.9
108
 
 
The Ministry of Finance, Ministry of Industry and Trade, Ministry of Science and Technology, Ministry of Agriculture and Rural Development, Ministry of Transport, Ministry of Health, Ministry of Information and communications, the Ministry of Natural Resources and Environment, Ministry of Construction, Ministry of National Defense and the Ministry of Culture, Sports and Tourism shall take on responsibilities.
10
Trade tariffs
7.9
91
 
 
Undertaken by the Ministry of Finance
11
Prevalence of foreign ownership
4.2
88
 
 
Undertaken by the Ministry of Planning and Investment
 In cooperation with all regulatory authorities
12
Business impact of rules on FDI
4.2
94
 
 
Undertaken by the Ministry of Planning and Investment
 In cooperation with all regulatory authorities
13
Burden of customs procedures
3.5
103
 
 
Undertaken by the Ministry of Finance
14
Imports as percentage of GDP
94.7
8
 
 
 All regulatory authorities
15
Degree of customer orientation
4.1
109
 
 
 All regulatory authorities
16
Buyer sophistication
3.5
62
 
 
 All regulatory authorities
Pillar 7
Labour market efficiency
4.3
63
 
 
 
1
Cooperation in labor-employer relations
4.3
79
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs
 In cooperation with the People’s Committees of provinces
2
Flexibility of wage determination
4.8
84
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs
 In cooperation with the People’s Committees of provinces
3
Hiring and firing practices
4.1
42
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs
 In cooperation with the People’s Committees of provinces
4
Redundancy costs ( weeks of salary)
24.6
104
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs
 In cooperation with the People’s Committees of provinces
5
Effect of taxation on incentives to work
3.8
76
 
 
Undertaken by the Ministry of Finance
6
Pay and productivity
4.0
62
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs
 In cooperation with the People’s Committees of provinces
7
Reliance on professional management
3.6
106
 
 
Undertaken by the Ministry of Home Affairs
 In cooperation with all regulatory authorities
8
Country capacity to retain talent
3.2
87
 
 
Undertaken by the Ministry of Home Affairs
 In cooperation with all regulatory authorities
9
Country capacity to attract talent
3.3
74
 
 
Undertaken by the Ministry of Home Affairs
 In cooperation with all regulatory authorities
10
Women in labor force (ratio to men)
0.92
24
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs
 In cooperation with all regulatory authorities
Pillar 8
Financial market development
3.9
78
 
 
 
1
Availability of financial services
4.1
82
 
 
Undertaken by the State Bank
In cooperation with the Ministry of Finance and State Securities Commission
2
Affordability of financial services
3.9
61
 
 
Undertaken by the State Bank
In cooperation with the Ministry of Finance and State Securities Commission
3
Financing through local equity market
3.8
56
 
 
Undertaken by the State Securities Commission
4
Ease of access to loan
3.6
83
 
 
Undertaken by the State Bank
5
Venture capital availability
3.2
43
 
 
Undertaken by the Ministry of Planning and Investment
In cooperation with the Ministry of Finance and regulatory authorities
6
Soundness of banks
3.8
117
 
 
Undertaken by the State Bank
7
Regulations on securities exchanges
3.8
102
 
 
Undertaken by the State Securities Commission
8
Legal right index, ( for protection of rights of borrowers and lenders) 0-10 (best)
7.0
28
 
 
Undertaken by the State Bank
In cooperation with the Ministry of Justice
Pillar 9
Technology readiness
3.5
92
 
 
 
1
Availability of latest technology
4.1
106
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with all regulatory authorities
2
Firm-level technology absorption
4.4
78
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with all regulatory authorities
3
FDI and technology transfer
4.2
83
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with the Ministry of Planning and Investment and all regulatory authorities
4
Individuals using internet (% pop)
52.7
73
 
 
Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
5
Fixed-broadband Internet subscriptions / 100 pop
8.1
75
 
 
Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
6
International internet bandwidth (kb/s per user)
24.4
85
 
 
Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
7
Mobile-broadband subscriptions per 100 pop
39.0
91
 
 
Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
Pillar 10
Market size
4.8
32
 
 
 
1
Domestic market size
4.5
35
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
2
Foreign market size
5.8
25
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
3
GDP (PPP USD)
552.3
35
 
 
 All regulatory authorities
4
Exports as percentage of GDP
90.4
11
 
 
 All regulatory authorities
C.
Innovation and sophistication
3.5
84
3.8
 
 
Pillar 11
Business sophistication
3.6
96
 
 
 
1
Local supplier quantity
4.3
86
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
2
Local supplier quality
3.7
109
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
3
State of cluster development
3.9
53
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
4
Nature of competitive advantage
3.1
92
 
 
 All regulatory authorities
5
Value chain breadth
3.3
112
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
6
Control of international distribution
3.6
72
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
7
Production process sophistication
3.5
91
 
 
 All regulatory authorities
8
Extent of marketing
4.1
99
 
 
 All regulatory authorities
9
Willingness to delegate authority
3.3
111
 
 
 All regulatory authorities
Pillar 12
Innovation
3.3
73
 
 
 
1
Capacity for innovation
4.0
79
 
 
Undertaken by the Ministry of Science and Technology
2
Quality of scientific research institutions
3.4
98
 
 
Undertaken by the Ministry of Science and Technology
3
Company spending on R & D
3.5
49
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with the People’s Committees of provinces
4
University – industry collaboration in R&D
3.3
79
 
 
Undertaken by the Ministry of Science and Technology
In cooperation with the Ministry of Labor, War Invalids and Social Affairs,  Ministry of Education and Training and People’s Committees of provinces
5
Government procurement of advanced technology products
3.8
27
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with all regulatory authorities
6
Availability of scientists and engineers
3.8
84
 
 
 Undertaken by the Ministry of Education and Training
In cooperation with the Ministry of Labor, War Invalids and Social Affairs and Ministry of Science and Technology  
7
PCT patents, applications per million pop
0.2
95
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with all regulatory authorities
 
ANNEX IV
REGULATORY AUTHORITIES’ RESPONSIBILITIES FOR INNOVATION 
(Enclosed with the Government's Resolution No.19-2017/NQ-CP dated February 06, 2017)
No.
Duties
Achievements
Targets 2017 - 2020
Governing/cooperating authorities
Scores
Ranking
Scores
Ranking
 
 
Capacity for innovation
35.4
59
38.5
44
 The score and ranking are determined based on the scores of 7 pillars
1
Institutions
51.7
93
55.0
 
 
1.1
 Political environment
50
65
 
 
 
1
 Policy stability and safety
62.8
66
 
 
 Undertaken by the Ministry of Public Security
 In cooperation with the Ministry of National Defense and all regulatory authorities
2
 Government effectiveness
37.3
72
 
 
 Undertaken by the Office of the Government
 In cooperation with all regulatory authorities
1.2
Regulatory environment
51
106
 
 
 
1
 Regulatory quality
30.1
103
 
 
 Undertaken by the Ministry of Justice
 In cooperation with all regulatory authorities
2
Rules of law
39.4
76
 
 
  All regulatory authorities
3
 Cost of redundancy dismissal
24.6
101
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs in cooperation with the people’s Committees of provinces
1.3
Business environment
54.2
116
 
 
 
1
Ease of starting a business
81.3
88
 
 
Undertaken by the Ministry of Planning and Investment
In cooperation with the Ministry of Finance, Ministry of Labor, War Invalids and Social Affairs , Ministry of Health, Social Security Administration of Vietnam and People’s Committees of provinces
2
Ease of resolving bankruptcy
35.8
103
 
 
The Supreme People’s Court is supposed to take charge of  with the cooperation with the Ministry of Justice and People’s Committees of provinces
3
Ease of paying taxes and social insurance
45.4
115
 
 
Undertaken by the Ministry of Finance and Social Security Administration of Vietnam
In cooperation with the Ministry of Labor, War Invalids and Social Affairs, Ministry of Health, Ministry of Finance and People’s Committees of provinces
2
Human resources and research
30.1
74
31.0
 
 
2.1
Education
61
19
 
 
 
1
Expenditure on education, % GDP
6.3
21
 
 
 Undertaken by the Ministry of Education and Training
In cooperation with the Ministry of Finance and People’s Committees of provinces
2
Government expenditure on education per secondary pupil, % GDP per capita
-
-
 
 
 Undertaken by the Ministry of Education and Training
In cooperation with the Ministry of Finance and People’s Committees of provinces
3
School life expectancy, years
-
-
 
 
 Undertaken by the Ministry of Education and Training
In cooperation with People’s Committees of provinces
4
PISA scale in reading, math and science
-
-
 
 
 Undertaken by the Ministry of Education and Training
 In cooperation with People’s Committees of provinces
5
Pupil- teacher ratio, secondary education
-
-
 
 
 Undertaken by the Ministry of Education and Training
 In cooperation with People’s Committees of provinces
2.2
 Tertiary education
28.3
84
 
 
 
1
 Tertiary enrolment
30.5
76
 
 
 Undertaken by the Ministry of Education and Training
In cooperation with the  Ministry of Labor, War Invalids and Social Affairs and People’s Committees of provinces
2
Graduates in science and engineering
22.4
39
 
 
 Undertaken by the Ministry of Education and Training
In cooperation with the  Ministry of Labor, War Invalids and Social Affairs and the people’s Committees of provinces
3
Tertiary inbound mobility
0,1
103
 
 
 Undertaken by the Ministry of Education and Training
2.3
Research and development (R&D)
1.1
99
 
 
 
1
Researchers, FTE (% 1 million pop)
-
-
 
 
Undertaken by the Ministry of Science and Technology
In cooperation with the Ministry of Education and Training
2
Gross expenditure on R&D (GERD), %GDP
0.2
89
 
 
Undertaken by the Ministry of Science and Technology
In cooperation with the Ministry of Education and Training
3
Global R&D  firms, average expenditure top 3, billion US$
0.0
45
 
 
Undertaken by the Ministry of Science and Technology
In cooperation with the Ministry of Planning and Investment
4
QS university ranking, average score op 3
0.0
73
 
 
 Undertaken by the Ministry of Education and Training
3
Infrastructure
36.7
90
43.0
 
 
3.1
Information technology
41.3
82
 
 
 
1
ICT access
44.3
89
 
 
 Undertaken by the Ministry of Information and Communications
2
ICT use
30.1
78
 
 
 Undertaken by the Ministry of Information and Communications
3
Government's online services
41.7
78
 
 
 Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
4
Online e-participation
49.0
64
 
 
 Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
3.2
Overall infrastructure
34.5
65
 
 
 
1
electrical output , kWh per capita
1,416.0
87
 
 
Undertaken by the Ministry of Industry and Trade (Vietnam Electricity)
 In cooperation with People’s Committees of provinces
2
Logistics performance
3.2
46
 
 
Undertaken by the Ministry of Finance
 In cooperation with People’s Committees of provinces
3
Gross capital formation, %GDP
23.9
49
 
 
 All regulatory authorities
3.3
Ecological sustainability
34.4
99
 
 
 
1
GDP/ unit of energy use
6.8
74
 
 
Undertaken by the Ministry of Natural Resources and Environment
 In cooperation with all regulatory authorities
2
Environmental performance
58.5
104
 
 
Undertaken by the Ministry of Natural Resources and Environment
 In cooperation with all regulatory authorities
3
ISO 14001 environment certificate/billion $PPP GDP
1.6
50
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with all regulatory authorities
4
Market sophistication
43
64
51.0
 
 
4.1
Credit
38.1
48
 
 
 
1
Ease of getting credit
70
27
 
 
Undertaken by the State Bank
2
Domestic credit to private sector, % GDP
100.3
25
 
 
Undertaken by the State Bank
3
Microfinance gross loan,  % GDP
0.4
37
 
 
Undertaken by the State Bank
 In cooperation with People’s Committees of provinces
4.2
Investment
22.9
125
 
 
 
1
Ease of protecting minority investors
45
97
 
 
Undertaken by the Ministry of Planning and Investment
 In cooperation with People’s Committees of provinces
2
Market capitalization (%GDP)
24.7
56
 
 
Undertaken by the State Securities Commission
3
Total value of stocks trades (%GDP)
11.7
31
 
 
Undertaken by the State Securities Commission
4
Venture capital deals
0
66
 
 
Undertaken by the Ministry of Planning and Investment
4.3
Trade, competition and market scale
68
44
 
 
 
1
applied tariff rate, weighted mean/products (%)
3.5
63
 
 
Undertaken by the Ministry of Finance
2
Intensity of local competition
67.3
69
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
3
Domestic market size
512.6
35
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with all regulatory authorities
5
Business sophistication
30.6
72
35.0
 
 
5.1
Knowledge workers
27.8
93
 
 
 
1
Knowledge-intensive employment, % of total employment
10.3
94
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs
 In cooperation with all regulatory authorities
2
Firms offering training (% firms)
43.5
31
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs
 In cooperation with all regulatory authorities
3
GERD performed by business (% GDP)
0
68
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with People’s Committees of provinces
4
GERD financed by business ( % GERD)
28.4
54
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with People’s Committees of provinces
5
Female employed with advanced degree (% total employees)
6.6
75
 
 
Undertaken by the  Ministry of Labor, War Invalids and Social Affairs
 In cooperation with all regulatory authorities
5.2
Innovation linkage
22.2
101
 
 
 
1
University-industry research collaboration
37.8
86
 
 
 Undertaken by the Ministry of Education and Training
In cooperation with the Ministry of Labor, War Invalids and Social Affairs,  Ministry of Science and Technology and People’s Committees of provinces  
2
State of cluster development
47
56
 
 
Undertaken by the Ministry of Industry and Trade
 In cooperation with People’s Committees of provinces
3
GERD financed by aboard (% GERD)
4
72
 
 
Undertaken by the Ministry of Science and Technology
4
JV- strategic alliance deals
0
42
 
 
Undertaken by the Ministry of Science and Technology
5
Patent families filed in 2 offices per 1 billion $PPP GDP
0
90
 
 
Undertaken by the Ministry of Science and Technology
5.3
Knowledge absorption
41.9
20
 
 
 
1
Intellectual property payment (%  total trade)
-
-
 
 
Undertaken by the Ministry of Science and Technology
2
High-tech imports (% total trade)
19.8
6
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with all regulatory authorities
3
ICT service imports (% total trade)
0.1
120
 
 
 Undertaken by the Ministry of Information and Communications
4
FDI net inflows (%GDP)
4.9
29
 
 
Undertaken by the Ministry of Planning and Investment
 In cooperation with all regulatory authorities
5
Research talents in business (%  per 1,000 pop, FTE)
-
-
 
 
Undertaken by the Ministry of Science and Technology
6
Knowledge and technology outputs
31.9
39
33.0
 
 
6.1
Knowledge creation
6.8
80
 
 
 
1
Patent applications by origin per 1 billion $PPP GDP
1
66
 
 
Undertaken by the Ministry of Science and Technology
2
PCT patent application per 1 billion $PPP GDP
0
81
 
 
Undertaken by the Ministry of Science and Technology
3
Utility model by origin/ billion $PPP GDP
0.5
34
 
 
Undertaken by the Ministry of Science and Technology
4
Scientific and technical articles/billion $PPP GDP
5
95
 
 
Undertaken by the Ministry of Science and Technology
In cooperation with the Ministry of Education and Training
5
Citable article H index
133
58
 
 
Undertaken by the Ministry of Science and Technology
In cooperation with the Ministry of Education and Training
6.2
Knowledge impact
46.7
25
 
 
 
1
Growth rate of GDP/worker
4.5
10
 
 
 All regulatory authorities
2
New business
-
-
 
 
Undertaken by the Ministry of Planning and Investment
 In cooperation with all regulatory authorities
3
Computer software gross spending (%GDP)
0.3
33
 
 
 All regulatory authorities
4
ISO 9001 quality certificates/ billion $PPP GDP
7.4
47
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with all regulatory authorities
5
High and medium high-tech manufactures (% total manufactures)
26.2
48
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with all regulatory authorities
6.3
Knowledge diffusion
42.3
20
 
 
 
1
Intellectual property receipts (royalties and licensing fees) (% total trade)
-
-
 
 
Undertaken by the Ministry of Science and Technology
2
High-tech exports (% total trade)
22.5
4
 
 
Undertaken by the Ministry of Science and Technology
 In cooperation with all regulatory authorities
3
ICT service exports (% total trade)
0.1
119
 
 
 Undertaken by the Ministry of Information and Communications
4
FDI net outflows (%GDP)
1.1
45
 
 
Undertaken by the Ministry of Planning and Investment
7
Creative outputs
32.6
52
35.0
 
 
7.1
Intangible assets
46.3
54
 
 
 
1
trademarks by origin/ billion $PPP GDP
75.8
17
 
 
Undertaken by the Ministry of Science and Technology
2
Industrial design applications by origin
3.4
36
 
 
Undertaken by the Ministry of Science and Technology
3
ICTs & business model creation
57.7
66
 
 
 Undertaken by the Ministry of Information and Communications
4
ICTs & organizational model creation
53.4
65
 
 
 Undertaken by the Ministry of Information and Communications
7.2
Creative goods and services
31.5
40
 
 
 
1
Cultural and creative service exports (% total trade)
-
-
 
 
Undertaken by the Ministry of Culture, Sports and Tourism
2
National feature film/million pop, 15 - 69
1.2
68
 
 
Undertaken by the Ministry of Culture, Sports and Tourism
3
Global entertainment and media market
0.5
58
 
 
Undertaken by the Ministry of Culture, Sports and Tourism
4
Printing and publishing manufactures (%)
1.3
49
 
 
 Undertaken by the Ministry of Information and Communications
5
Creative goods exports (% total trade)
5.1
9
 
 
Undertaken by the Ministry of Science and Technology
In cooperation with the Ministry of Information and Communications  and Ministry of Industry and Trade  
7.3
Online creativity
6.4
72
 
 
 
1
Generic TLDs/thousand pop, 15-69
2.7
70
 
 
 Undertaken by the Ministry of Information and Communications
2
Country-code TLDs/thousand pop, 15-69
3.2
60
 
 
 Undertaken by the Ministry of Information and Communications
3
Wikipedia monthly edits/ million pop, 15 - 69
267.7
95
 
 
 Undertaken by the Ministry of Information and Communications
4
Video upload on YouTube/pop, 15 -69
17.9
55
 
 
 Undertaken by the Ministry of Information and Communications
 
ANNEX V
REGULATORY AUTHORITIES’ RESPONSIBILITIES FOR IMPLEMENTATION OF E-GOVERNMENT (USING THE UNITED NATIONS’ APPROACHES) 
(Enclosed with the Government’s Resolution No.19-2017/NQ-CP dated February 06, 2017)
 
 
Achievements
Targets 2017 - 2020
 Governing/cooperating authorities
Scores
Ranking
Scores
Ranking
 
 
Achieve higher scores and ranking in terms of e-government
0.51426
89
0.58
65-70
The overall score and ranking are determined according to 03 components
I
TII
0.37145
90
0.41
 
 Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
1
Internet users (% population)
 
86
 
 
 Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
2
Fixed telephone subscriptions (per 100)
 
127
 
 
 Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
3
Mobil-cellular telephone subscriptions (per 100)
 
30
 
 
 Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
4
Fixed-broadband subscriptions ( per 100)
 
94
 
 
 Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
5
Wireless-broadband subscriptions ( per 100)
 
96
 
 
 Undertaken by the Ministry of Information and Communications
  In cooperation with all regulatory authorities
II
HCI
0.59888
127
0.69
 
 
1
Adult literacy (%)
 
98
 
 
 Undertaken by the Ministry of Education and Training and Training
 In cooperation with the People’s Committees of provinces
2
 Gross enrolment ratio (%)
 
147
 
 
  Undertaken by the Ministry of Education and Training and Training
  In cooperation with the People’s Committees of provinces
3
 Total years of schooling
 
122
 
 
 Undertaken by the Ministry of Education and Training and Training
 In cooperation with the People’s Committees of provinces
4
 Means years of schooling
 
139
 
 
 Undertaken by the Ministry of Education and Training and Training
 In cooperation with the People’s Committees of provinces
III
 OSI
0.57246
74
0.65
 
 Undertaken by the Ministry of Information and Communications
 In cooperation with all regulatory authorities
 (This translation is for reference only)



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